Frequently Asked Questions

Here you will find answers to many common questions

WHAT DO WE DO AT HORIZONS?

In 1973, the story of Horizons began, with a mission and vision to serve people with disabilities who needed residential, educational, and respite services.  The Junior League of Winston Salem helped to establish the Atrium in 1989 and Arches in 1992, which continue to provide residential housing, education, and respite service for people with complex care needs.  We offer a variety of supports including nursing, special education, physical therapy, active treatment coordinators, nutritional services, psychological services, speech language pathology, and personal care supports that enhance a persons’ unique quality of life.

HOW MANY EMPLOYEES WORK AT HORIZONS?

Horizons is one of Rural Hall’s largest employers and employs over 130 staff at any given time.  We offer a comprehensive benefits package and competitive pay for people seeking employment opportunities.  Please apply today by clicking here.

HOW MANY PEOPLE LIVE AT HORIZONS?

Horizons provides a home for 40 people, both male and female, children and adults.  We specialize in supporting people with complex needs (medical, physical, environmental, and educational).  We are dedicated to maximizing our environment to be conducive to the needs of the people who live in the residences.  We serve people from all over North Carolina, who have limited access to living environments that provide for their support needs.  More than half of the people living at Horizons are from the local Forsyth and Triad communities.

HOW DOES VISITATION WORK?

We welcome all kinds of visitation from families and friends, to outside groups and individuals.  If you are a parent/guardian or family member, please reach out to the Qualified Intellectual Disabilities Professional of your loved one to schedule a time or ask for the Director of Clinical Operations in their absence.  All others should contact the main number at 336-767-2411 and ask to speak to the Director of Resource Development and Communications.

WHAT DOES FAMILY INVOLVEMENT LOOK LIKE AFTER MOVING IN?

Families are encouraged to remain an integral part of their loved ones life.  We rely on a system of natural and paid for supports to create a uniquely desired life for each person.  The involvement of family and friends is critical to attaining the goal of desirable living for all.  Families can visit during awake hours and reserve up to 60 therapeutic days per year to bring their loved one home overnight.  Frequent day trips and on-site visits are also encouraged, which do not count against the 60 therapeutic leave days.  We offer a family room at the Atrium for private visitation.

HOW DO FAMILIES PAY FOR THE COST OF CARE?

Everyone who lives at Horizons residence is supported through State and Federal Medicaid program funds.  Families do not incur costs for residential services, but may choose to contribute through donations or materials contributions to the program.  Families may be asked to pay for personal items that are chosen as a preference over residence-based product offerings.

WHAT DO THE RESIDENTS NEED?

Our needs are ever changing with the needs and desires of our residents and staff.  Currently, we appreciate any financial contributions, offerings of time to volunteer (individual or group; one-time or recurring), and promotion of our organizations mission and vision through all forms of media.  Please reach out today to ask about how to get involved or check out our current Amazon wish list for gift giving ideas.

DO YOU HAVE A WAITING LIST TO LIVE AT HORIZONS?

Currently, our wait list for a residence vacancy is between 2-3 years.  We continue to accept applications and prioritize members with unsafe or unstable housing situations and complex care needs.

DOES HORIZONS PROVIDE A DAY PROGRAM OR RESPITE PROGRAM?

Horizons offers a day program for residents who are over the age of 22 and have aged out of the school program.  We do not offer a day program for members living outside of Horizons.

We do offer a weekend respite program for individuals with disabilities living outside of Horizons.  Please click here to find out more.

HOW TO GET INVOLVED?

Please reach out to us today via email, phone, or by filling out our online form. Our Director of Resource Development and Communications is available to help you navigate how to support Horizons Residential Care Center (provide email).  We know at Horizons that each day we have the opportunity to make a difference in someone’s life and we look forward to sharing that opportunity with you.